We have a secure payment process with an SSL certificate on our website and the integration of secure payment platforms such as PayPal or Stripe, so that we never have access to your credit card details.
You can choose between these payment methods:
Payment by Credit Card with any of the most common cards (Visa, Mastercard, American Express) through the secure payment platform Stripe.
PayPal is an Internet payment service that allows you to pay securely, easily and quickly. Your bank or credit card details are only stored on PayPal, which makes PayPal payments even safer.
PayPal also allows you to pay with card easily and quickly without the need to create an account and without additional costs.
Our shipments are prepared by order one by one manually.
Shipping costs and lead times may change. At the checkout step, when you enter the country and the shipping area, you will see the price and delivery time.
You must know that the delivery time is approximate as facilitated by the shipping companies, and some shipments may take longer, or arrive even before the deadline, and therefore we can not guarantee any responsibility for possible delays caused on shipments.
We work with different transport companies, being the most usual Correos, Correos Express, Envialia, TNT, UPS, DHL, Seur or Zeleris. When we ship your order you will receive an email with the tracking number so that you can keep track of the package at all times through the carrier's website.
You have a period of 14 days to request a return of the product. If the product has been lost or damaged during shipping, or if the map has a printing error, we will replace it with another new product with the same features. We are not responsible for errors of the customer when entering the information during the purchase process, such as errors in the shipping address or modifications in the configuration of the customized maps.
If you detect one of these errors after making the payment of your order, please contact us as soon as possible so we can make the changes before preparing and sending your order.
We reserve the right to investigate return requests to ensure that these conditions are met.
Due to the customization of the products during the purchase process, returns will not be accepted for orders that do not meet the above conditions.